Privacy Policy

Privacy Policy

This Privacy Policy describes our rules regarding the management, processing and storage of personal data submitted as part of our services. The term  “personal data”  refers to information relating to an identified or identifiable natural person.


By registering for our services or purchasing our products, you agree and accept that Loise En Cuisine ( may collect, process, store and / or use the personal data submitted in accordance with the rules set out below.

By giving us your consent, you also retain the right of rectification, the right to forget and/or the right to delete your personal data.

Personal data collected

  • Identity and contact details of the Data Controller

Personal data iscollected on ourwebsite by Loise en Cuisine, Head Office: Les Grangettes, rue des Rois – 73120 COURCHEVEL VILLAGE.

  • CNIL Declaration

The automatic processing of information has been declared to the CNIL under the number 2169160.

You retain the right to file a complaint for breach of data protection with this supervisory authority.

  • Data collected on the site

When you order or subscribe to our newsletter, the following data is collected and processed: email, first name, last name, postal address, IP address (es). When using our services, the following data is collected and processed: connection data and navigation data when you authorize it, order histories, complaints, incidents, subscription information and correspondence on our site. Some data is collected automatically because of your actions on the site (see the paragraph on cookies below).

The data submitted must not include sensitive personal data, such as government identifiers (such as social security numbers, driver’s license, or taxpayer identification numbers), complete credit card or personal bank account numbers, medical records or information relating to care requests associated with individuals.

  • Purposes of the processing operations and legal basis

The main purpose of collecting your personal data is to provide you with a safe, optimal, efficient and personalized experience.For this, you agree that we may use your personal data to:

  • provide our services or products, and facilitate their operation, including by carrying out checks on you;
  • – resolve any problems to improve the use of our site and services;
  • customize, evaluate, improve our services, content and documentation;
  • analyze the volume and history of your use of our services;
  • inform you about our services and those of our partner companies;
  • prevent, detect and investigate any potentially prohibited and illegal activities or activities contrary to good practices, and ensure compliance with our terms and conditions of use and our shipping policy;
  • comply with our legal and regulatory obligations.

For customers who have registered directly on the site, we process their data for the execution of the contract of sale of products.

For our newsletters, case studies and marketing materials, we process your personal data based on the explicit consent you have given for this purpose.

  • Newsletter and marketing emails

An unsubscribe link is included in every newsletter and email marketing we send.

For those of you who have explicitly chosen to receive our newsletter, you can easily unsubscribe by following the unsubscribe links in each of these emails.

  • Statistical emails

Without this being systematic, we can analyze and track the different rates (e. g. clicks, opening and bounce rates) and the number of emails sent to measure the performance of our email campaigns.

  • Testimonials

The company Loise en Cuisine can publish on its website a list of Clients & Testimonials including information on the names of its clients and their websites. Loise en Cuisine undertakes to obtain the authorization of each customer before publishing any testimonial on the site. If you wish to be removed from the list, you can send us an email at rodolflerouleau@gmail. com, we will delete your information very quickly.

  • Recipients of your data

The personal data concerning you collected on the site are intended for the own use by the company Loise en Cuisine and may be transmitted to subcontracting companies to which the company Loise en Cuisine may call upon while performing its services. Loise en Cuisine ensures compliance with data protection requirements for all its subcontracting companies.

Loise en Cuisine does not sell or rent your personal data to third parties for marketing purposes under any circumstances.

In addition, Loise en Cuisine does not disclose your personal data to third parties, unless (1) you (or your account administrator acting on your behalf) request or authorize the disclosure; (2) the disclosure is required to process transactions or provide services you have requested (i. e. , (3) Loise en Cuisine is required to do so by a government or regulatory authority, in the event of a judicial requisition, subpoena or any other similar government or judicial requirement, or to establish or defend a legal claim; or (4) the third party acts as an agent or subcontractor of Loise en Cuisine in the performance of the services (for example, Loise en Cuisine uses the services of a telecommunications company).

  • Your rights to data protection

In accordance with the French Data Protection Act and the European General Data Protection Regulation 2016/679 (RGPD), you have the right to access, rectify and delete your personal data by sending us an email at rodolflerouleau@gmail. com. Your requests will be processed within 30 days. We may ask that your request be accompanied by a photocopy of proof of identity or authority.

If you are registered for our services, you can also modify your personal data yourself at any time by logging into your account and clicking on “edit my profile”.

  • Cookies/Tracking

As a rule, Loise en Cuisine uses cookies and tracking to improve and personalize the site and/or measure the audience. Cookies are files stored on your computer’s hard drive when you browse the Internet and on the site. A cookie is not used to collect personal data without your knowledge but to record information relating to your browsing on the site that can be directly read by Loise en Cuisine during your subsequent visits and requests on the site.

If you choose to decline all cookies, your browsing may be reduced to access certain pages of the site. The cookies used by the company Loise en Cuisine are intended to allow or facilitate communication, to allow the provision of services requested by users, to recognize users at a future visit, to secure payments that users may make, to record the language spoken by users or other preferences necessary to provide the requested service.

Loise en Cuisine also uses analysis and tracking tools to measure audience and perform analyses on the browsing experience to improve content and send targeted promotional emails.

By default, cookies are not automatically installed (except for cookies necessary for the operation of the site and the services of the company Loise en Cuisine, whose installation is indicated to you by a banner). In accordance with applicable regulations, Loise en Cuisine will require your authorization before installing any other type of cookies on your hard disk. To avoid any inconvenience caused by these systematic requests for authorization and to enjoy uninterrupted browsing, you can configure your computer to accept cookies from the company Loise en Cuisine or we can store your refusal or acceptance of certain cookies. By default, browsers accept all cookies.

When you access third party sites advertising on the Loise en Cuisine company website, or possibly when you view these ads, cookies may be created by the companies displaying these ads. These third parties who may use cookies as part of the services of Loise en Cuisine company (partners or other third parties providing content or services available on the site of Loise en Cuisine company are responsible for the cookies they set and it is their provisions relating to cookies that apply. Loise en Cuisine company assumes no liability for the possible use of cookies by these third parties. For further details, you are advised to consult directly on these advertisers or third party sites their policy on the use of cookies.


Loise en Cuisine collects your personal data for fulfilling its contractual obligations and information on how and how often you use our services and we store this data in active databases, log files or other types of files as long as you use our services.

Loise en Cuisine stores your data for a maximum of one year or until your account is closed (unless otherwise required by law). You will be able to access your personal data as long as your account remains active. Other data may be deleted at any time during active use of your account, in accordance with the provisions set out above.


The hosting servers on which Loise en Cuisine processes and stores the databases are exclusively located within the European Union.

The company Loise en Cuisine undertakes to inform you immediately, insofar as we are legally authorized to do so, in the event of a request from an administrative or judicial authority concerning your data.


As part of its services, Loise en Cuisine attaches the highest importance to the security and integrity of its customers’; personal data.

Thus, and in accordance with the DGPS, Loise en Cuisine undertakes to take all necessary precautions to preserve the security of the data and in particular to protect them against any accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, as well as against any other form of unlawful processing or communication to unauthorized persons.

To this end, Loise en Cuisine implements industry standard security measures to protect personal data from unauthorized disclosure. By using industry recommended encoding methods, Loise en Cuisine takes the necessary measures to protect payment and credit card information.

In addition, to prevent any unauthorized access, to guarantee the accuracy and proper use of data, Loise en Cuisine has put in place appropriate electronic, physical and supervisory procedures to safeguard and preserve the data collected through its services.

Nevertheless, no one can consider themselves completely safe from a pirate attack. Therefore, in the event of a security breach impacting you, Loise en Cuisine undertakes to inform you as soon as possible and to make its best efforts to take all possible measures to neutralize the intrusion and minimize its impacts. If you suffer damage because of the exploitation of a security breach by a third party, Loise en Cuisine undertakes to provide you with all the necessary assistance to enable you to assert your rights.

It should be borne in mind that any user, customer or hacker discovering a security breach and the operator is liable to criminal sanctions and that Loise en Cuisine will take all measures, including by filing a complaint and/or legal action, to preserve the data and rights of its users and their families and to limit their impact to a minimum.

Account passwords.

By adopting the CNIL’s recommendations regarding the security level of passwords, your account password should contain at least 8 characters, 1 digit, 1 number and 1 special character.


Loise en Cuisine reserves the right to change this Privacy Policy at any time, particularly in response to changes in applicable laws and regulations. You will be notified of any changes made via our website or by email, as far as possible at least thirty (30) days before they take effect. We recommend that you check these rules from time to time to stay informed of our procedures and rules regarding your personal information.


Visit our contact page at , if you have any questions.